IBM Control Desk is an industry leading solution that delivers value as a best-practice-based focal point for managing assets and services, a “face” for IT to end users, and a hub for workflow and integration.
IBM Control Desk unified IT asset and service management software provides a common control center for managing business processes for both digital and physical assets. It enables control, governance and compliance to applications, endpoints and assets to protect critical data and prevent outages. On premise or SaaS – Cloud (software as a service).
Control Desk is ITIL-aligned change, configuration, release, incident, problem, and asset management. Control Desk is accessible through mobile devices and integrates with social media and development tools.
Unified Digital & Physical Worlds